Shipping policy

Processing & Delivery Times
Most orders ship within 5-7 business days of purchase. Please allow up to 30 days for delivery in some cases. We appreciate your patience as we work to get your order to you.

Shipping Confirmation
Once your order ships, you'll receive a confirmation email with tracking information.

Incorrect Addresses
Syvil is not responsible for orders shipped to an incorrect or incomplete address provided at checkout. Please double-check your shipping address before completing your order. If you need to update your address, contact us immediately at [your email] — we cannot guarantee changes once an order is processed.

Lost or Stolen Packages
Syvil is not responsible for lost or stolen packages once marked as delivered by the carrier. We recommend contacting your local carrier or filing a claim directly with them.

International Shipping
International orders may be subject to additional customs fees or delays. These charges are the responsibility of the customer.